Enterprise
Stop Wasting Your Experts on Low-Skill Tasks.
Our intelligent AI agents automate the demanding work in customer service, data analytics, and hiring — freeing your most valuable people for the high-impact work only they can do.
Ghost Agent
An AI-driven phone assistant that listens to live customer-service calls and instantly builds a dashboard tailored to the caller and conversation. It eliminates the lengthy “wrap-up” after every call, cutting handle times in half.
Surfaces the relevant customer, order, or policy data instantly during live calls.
Captures and logs call summaries automatically, removing manual after-call work.
Shortens ramp-up for new agents with live prompts and knowledge support.
Handles refunds, follow-ups, and more with a single click.
My package wasn’t delivered — tracking says it was.
Let me pull up your order. Can I have your order number?
Offer replacement at full refund.
Verify customer identity before refund.
Insight Hound
Move from reactive reporting to proactive strategy. Insight Hound is an AI analytics engine that digs through your business data to find the patterns, problems, and opportunities traditional dashboards miss.
Flags recurring problems — a surge in damaged-packaging complaints, a software bug — automatically.
Identifies new customer needs and market trends to keep your competitive edge.
Delivers clear summaries of complex data without needing a data scientist.
Pinpoints inefficiencies across your supply chain and workflows to reduce cost.
Damaged-packaging complaints spiked 88% — primarily from the West Coast distribution center.
Talent Suite
Stop wasting hundreds of hours on unqualified candidates. Talent Suite automates your hiring funnel from resume screening to AI-hosted video interviews, so you only meet the best.
Go from 1,000 resumes to 10 instantly with AI matching against your real requirements.
Unbiased AI-hosted video screens candidates complete on their own schedule, 24/7.
Build short or deep screens from industry and role-specific recommendations.
AI-driven answer ratings and an overall score for every candidate.
Built for the stack you already run.
DataRipple is designed to fit seamlessly into your current ecosystem — CRMs, VoIP systems, ecommerce platforms, and collaboration suites — making setup and adoption effortless.
Ecommerce
Top Ecommerce Platforms
Pull customer data and order histories directly into Ghost Agent to resolve support issues faster.
Give agents instant access to purchase details and customer information from your store.
Surface real-time order and shipping data during live calls from your BigCommerce backend.
Seamless access to customer and order data from your Adobe Commerce platform.
CRM
Top CRMs
Log calls, notes, and summaries as activities automatically — no manual data entry.
Sync call data and outcomes to HubSpot contacts to keep records perfectly up to date.
Push call summaries and generated insights to the right contact automatically.
Give agents a 360-degree view of the customer during every call.
Create, update, and resolve tickets automatically based on live conversations.
Keep the pipeline moving by logging call activities directly to your deals.
Automate activity logging and note-taking so your team has more time to sell.
AI-powered insights and automated data entry for your enterprise sales team.
Capture and log every customer interaction and insight centrally.
Voice over IP
Top VoIP Providers
Ghost Agent listens in on RingCentral calls to provide real-time assistance.
Analyze conversations and automate tasks straight from Zoom Phone.
Real-time coaching and automated summaries on your Nextiva platform.
Enhance agent productivity and call quality on your 8×8 phone system.
Live call assistance on your Vonage business calls.
Analyze calls and automate post-call admin work with GoTo Connect.
Real-time transcriptions and AI-powered insights on your Dialpad calls.
Live coaching and automated CRM updates layered onto Aircall.
Bring AI assistance to every agent across your Cisco infrastructure.
Streamline workflows and reduce handle times on Avaya Cloud Office.
Automated insights and note-taking from your Mitel system.
Real-time AI assistance and automated wrap-up for your Talkdesk center.
Boost agent efficiency and automate tasks on the Five9 platform.
Collaboration
Other Essential Integrations
Send real-time alerts and call summaries to the right Teams channels.
Push insights, summaries, and compliance alerts into your team's Slack channels.
Outlook-calendar integration for seamless interview scheduling with Talent Suite.
Email automation and Google Calendar scheduling out of the box.
These are just a sample of the platforms we support. Curious if yours is on the list? Let’s talk and discover how we can improve your results.