INTEGRATION

Connect DataRipple to Your Entire Tech Stack.

Our platform is designed to seamlessly integrate with the tools you already use every day, from CRMs and VoIP systems to e-commerce platforms and collaboration hubs.

Integrate With The Tools You Already Use

DataRipple is designed to fit seamlessly into your current ecosystem, making setup and adoption effortless.

Top Ecommerce Platforms

Shopify / Shopify Plus

Pull customer data and order histories directly into Ghost Agent to resolve support issues faster.

WooCommerce

Connect your WooCommerce store to give your agents instant access to purchase details and customer information.

BigCommerce

Integrate with your BigCommerce backend to provide agents with real-time order and shipping data during live calls.

Adobe Commerce

Empower your support team with seamless access to customer and order data from your Adobe Commerce platform.

Top CRMs

Salesforce

Automatically log calls, notes, and summaries as activities in Salesforce, eliminating manual data entry.

HubSpot

Sync call data and outcomes with HubSpot contacts to keep your customer records perfectly up-to-date.

Zoho CRM

Enhance your Zoho CRM by automatically pushing call summaries and generated insights to the right contact.

Microsoft Dynamics 365

Connect with Dynamics 365 to provide agents with a 360-degree view of the customer during every call.

Zendesk

Create, update, and resolve Zendesk tickets automatically based on live call conversations.

 

Pipedrive

Keep your sales pipeline moving by logging call activities and outcomes directly to your Pipedrive deals.

Freshworks (Freshsales)

Automate activity logging and note-taking within Freshworks to give your sales team more time to sell.

SAP Sales Cloud

Integrate with SAP to provide your enterprise sales team with AI-powered insights and automated data entry.

Oracle NetSuite CRM

Connect to NetSuite CRM to ensure all customer interactions and insights are captured and logged centrally.

 

Top VoIP Providers (Voice over IP)

RingCentral

Ghost Agent can listen in on calls handled through your RingCentral phone system to provide real-time assistance.

Zoom Phone

Seamlessly integrate with Zoom Phone to allow our AI to analyze conversations and automate tasks.

Nextiva

Connect to your Nextiva communication platform to enable real-time coaching and automated summaries.

8x8

Leverage your 8×8 phone system with Ghost Agent to enhance agent productivity and call quality.

Vonage

Integrate with Vonage to allow Ghost Agent to listen and provide live assistance on your business calls.

GoTo Connect

Our AI works with GoTo Connect to analyze calls and automate post-call administrative work.

Dialpad

Connect your Dialpad calls to Ghost Agent to get real-time transcriptions and AI-powered insights.

 

Aircall

Enhance your Aircall system with Ghost Agent’s live coaching and automated CRM updates.

Webex Calling / Cisco UCM

Integrate with your Cisco communication infrastructure to bring AI assistance to every agent.

Avaya Cloud Office

Connect Avaya Cloud Office to Ghost Agent to streamline workflows and reduce call handle times.

 

Mitel

Allow Ghost Agent to analyze calls from your Mitel system for automated insights and note-taking.

Talkdesk

Power up your Talkdesk contact center with real-time AI assistance and automated wrap-up from Ghost Agent.

Five9

Integrate with the Five9 contact center platform to boost agent efficiency and automate tasks.

 

Other Essential Integrations

Microsoft Teams

Send real-time alerts and call summaries to relevant channels in Microsoft Teams.

Slack

Push important insights, call summaries, and compliance alerts directly into your team’s Slack channels.

Microsoft 365 (Outlook)

Integrate with Outlook calendars for seamless interview scheduling with Talent Suite.

Google Workspace (Gmail)

Connect to Google Workspace for email automation and Google Calendar integration for scheduling.

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